Cancellation Policy:

STAY
· You may cancel your reservation without penalty up to 48 hours before your room becomes available for you (4 pm on the day of arrival). After this time, the amount collected will be charged (50% of reservation cost).
· For a stay confirmed of more than 3 nights, 50% non-refundable deposit required.
· For a group reservation (multi-rooms), cancellation must occur 96 hours in advance.

DAY
· You may cancel your reservation for a treatment without penalty up to 24 hours before the time of your treatment. After this time, a penalty of 50% will be charged.
· For a group reservation (4 persons or more taking a treatment and/or an access), cancellation must occur 48 hours in advance and the penalty will be 50% of treatment and access.